Tickets & Booking FAQ (Refunds, Names, QR, Issues)

Tickets & Booking FAQ (Malta Party Vibes)

Last updated: January 2026

This FAQ explains how bookings work with Malta Party Vibes, what you receive after purchase, and how refunds/changes are handled.

Minimum age: You must be at least 18 to purchase or attend most events unless stated otherwise.
Refunds: Only if the event is officially cancelled (for tickets sold directly by Malta Party Vibes).
Rescheduled events: Your ticket stays valid for the new date (direct sales).
Denied entry / late arrival: No refunds.
Need help fast? Email info@maltapartyvibes.com.

Direct purchase: You buy a ticket/pack directly from Malta Party Vibes via our site or a Malta Party Vibes payment link.
External checkout (sometimes): For certain events, checkout may be completed via an external provider. In those cases, the transaction rules (changes/refunds) follow the provider’s policies.

What you should receive: A confirmation (often with a QR code or booking reference).
If you can’t find it: Check spam/junk folders and search your inbox for “Malta Party Vibes”.
Best practice: Screenshot your QR/confirmation and keep it accessible offline before you go out.

ID checks: Venues may request valid ID and can enforce their own entry rules.
Name corrections: Requests may be considered case-by-case and depend on availability. Contact support as early as possible.

Event cancelled: For direct sales, refunds are available only if the event is officially cancelled by the organiser.
Event rescheduled: For direct sales, your ticket remains valid for the new date.
No refunds: No refunds for late arrival, denied entry (age/dress code/behaviour/intoxication/venue policy), or if you simply don’t attend.
Latest entry matters: Some venues apply a latest admission time that may not be printed on the ticket—arrive early.

Bring valid ID: Especially if you look young. Don’t assume a photo of your ID is enough.
Dress properly: If in doubt, go smart-casual.
Arrive inside the entry window: Late entry is a common reason for refusal.
Stay respectful: Entry is always at the venue’s discretion under their policies and applicable laws.

Payment methods: The checkout shows available payment options at the time of purchase.
Incorrect details: Always double-check your email before paying—most ticket problems start there.

Fastest channel: Email info@maltapartyvibes.com with your name, purchase email, event name/date, and a clear description of the issue.
Response speed: The more complete your message, the faster it gets solved.

Bottom line: buy smart, keep your confirmation ready, arrive early, bring ID, and respect the door rules. That’s how you protect your night.